Reference

How air186 Handles Your Personal Information

This Privacy Policy covers what data we collect when you use air186, how we store it, who can access it, and what rights you hold over it — including data tied to your DANA, OVO or GoPay account activity.

Account data kept secureDANA, OVO, GoPay transaction recordsYour right to request data accessClear retention periodsContact path for privacy queries
air186 How air186 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data security at air186 is built around a few non-negotiable practices: encrypted storage, controlled internal access, and a clear process for handling your requests. Every section below reflects how we actually operate, not just a policy statement.

Encrypted Storage

Account credentials and payment references — including DANA and OVO wallet IDs — are stored with encryption. Only authorised systems access this data during account verification or transaction matching.

Cookie and Session Data

We use cookies to keep your session active across browser switches on your phone. You can manage cookie preferences through your browser settings; blocking certain cookies may affect account functionality.

Retention and Deletion

We keep your data for as long as your account is open and for the period required after closure under applicable rules. Once that period ends, account data is deleted or anonymised systematically.

Third-Party Sharing

We share data only with payment processors like GoPay, fraud-prevention services and regulatory bodies where required by law. We do not sell your personal data to marketing third parties.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or delete the personal data we hold, reach our privacy team through any of the channels below. We aim to respond to all data-related requests within the timeframe required by applicable rules. State clearly that your message concerns a privacy or data request so our team can route it correctly.

Live Chat Start a live chat session directly from the air186 site or mobile browser. Mention 'privacy request' at the start so the agent routes you to the right team.
Email Support Send your data access, correction or deletion request by email. Include your registered account email and the wallet type you use — DANA, OVO or GoPay — for faster verification.
Account Help Centre Log in and navigate to Account Settings, then select Privacy and Data. From there you can view what categories of data are stored and submit a formal request directly.

Common Questions About Your Data at air186

These are the questions we hear most often about how air186 handles personal information. If your question is not here, contact our support team and ask for the privacy team specifically.

We collect your name, contact details, login credentials and device information. If you deposit via DANA, OVO or GoPay, we also record the transaction reference linked to your account.

Yes. Contact us through live chat or email, state it is a data access request, and verify your identity. We will provide a summary of the categories of data we hold within the required timeframe.

We store the transaction reference and wallet identifier needed to match your payment to your account. We do not store your wallet PIN or password — those remain with your wallet provider at all times.

We retain data for the period required by applicable local rules after account closure. Once that period expires, your data is deleted or anonymised in line with our standard retention schedule.

Only where necessary — payment processors, fraud-prevention partners and regulatory bodies when required by law. We do not sell or rent your personal data to advertisers or unrelated third parties.

Log in and go to Account Settings, then Privacy and Data, or contact us by live chat or email. Include your registered email and wallet type so we can verify your identity and act on your request.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.