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What You Agree To When You Use air186

These terms set out the rules that apply to your air186 account — how it works, what we expect from you, and what you can expect from us. Access and eligibility depend on local law and are available only where local law permits.

Applies to all account activityCovers DANA, OVO, GoPay transactionsEligibility subject to local lawAccount-holder responsibilityContact us for any disputes

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HOW WE HANDLE YOUR ACCOUNT

Security, Data and Your Rights Under These Terms

Your account data and transaction records are held securely. We do not share personal information with third parties except where required to process your DANA, OVO, or GoPay transactions or where applicable law requires disclosure. You have the right to request a summary of the data we hold on your account at any time by contacting support.

Account Security

Your login is protected with OTP verification on each new device. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Data Retention

We retain account and transaction data for the period required by applicable regulations. You may request a copy of your records or ask about the retention period through our support email.

Cookie and Session Use

We use session cookies to keep your account active across browser tabs on your phone or desktop. These are not used for advertising and do not store your wallet credentials.

Requesting Changes

To update your registered details — such as your linked DANA, OVO, or GoPay account — contact support with your account ID and a verification step will follow before any change is confirmed.

How These Terms Apply to Your Account

air186 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening and using your air186 account, you confirm that you have read and accepted these terms in full. They apply to every action taken under your account — deposits via DANA, OVO, or GoPay; withdrawals back to your registered e-wallet; participation in any game or

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sports betting market; and all communications with our support team. You are responsible for keeping your login credentials private. Sharing account access with another person is not permitted under these terms. If we detect activity that suggests credential sharing or multiple accounts registered to the same
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identity, we may suspend access while we review the situation. Transactions processed through your linked DANA, OVO, or GoPay wallet are considered authorised by you unless you notify us immediately of any discrepancy. We may update these terms when operational or regulatory requirements change. When that
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happens, we will notify you through your registered account before the new version takes effect. Continued use of your account after the effective date means you accept the updated terms. Players in Surabaya and across Indonesia should note that availability of certain features depends on applicable
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local law and eligible regions — we do not extend access beyond where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH US DIRECTLY

How to Contact Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account or a transaction made through DANA, OVO, or GoPay, our support team is here to help. Bring your account details and the relevant transaction reference when you get in touch — it speeds things up considerably.

Live Chat Start a live chat session from your account dashboard. It connects you to a support agent who can address terms queries and account-specific questions directly.

Email Support Send a detailed message to our support email. Include your account ID and any transaction reference so we can review your case against the relevant terms clause.

Account Help Centre Access the Help Centre from your account menu for written explanations of common terms topics, including wallet linking, withdrawal conditions, and account verification steps.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and access. If your question is not covered here, live chat or email support can help you get a specific answer.

Yes. Every deposit and withdrawal processed through your linked DANA, OVO, or GoPay wallet falls under these terms. Transactions are treated as authorised by the account holder unless we are notified of a discrepancy.

Access depends on local law and is available only where local law permits. Check whether your region is eligible before opening an account. We do not extend access beyond eligible areas.

We may restrict, suspend, or close an account that violates these terms. This includes multiple accounts linked to the same identity or unauthorised sharing of login credentials with another person.

We notify you through your registered account before any update takes effect. Continuing to use your account after the effective date means you have accepted the revised version of the terms.

Contact our support team via live chat or email with your account ID. We will provide a summary of the data we hold and can clarify the retention period that applies to your records.

Yes. Contact support with your transaction reference and the wallet used — DANA, OVO, or GoPay. We will review the record and respond with our findings before any resolution is applied.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use air186

Security, Data and Your Rights Under These Terms

Account Security

Data Retention

Cookie and Session Use

Requesting Changes

How to Contact Us About These Terms

Common Questions About These Terms

01 Do these terms apply to my DANA, OVO, and GoPay transactions?

02 Can I use air186 if I live in Indonesia?

03 What happens if I break the account rules?

04 How will I know when the terms change?

05 How do I request a copy of my account data?

06 Can I dispute a transaction covered by these terms?

Terms & Conditions

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